The AI Tutor will answer grounded in this lesson's cited source (jira_story: GOV-225) and key concepts — authority Informational. Not yet enabled.
Lesson 6 of 6 — Cold-start onboarding path
Command Centre Enhancements · Source: Jira Story GOV-225 (5 pts) · Authority: Informational (the Jira story is authoritative).
Purpose
Support onboarding for tenants with no prior Sprint.
Why it matters
Not every customer starts from a Sprint; cold-start broadens reach.
Where this lives
Runs in the Customer AI Governance platform (components: onboarding). A discovery-first onboarding flow that skips Sprint seeding. Learn teaches this read-only.
Workflow
- Given no prior Sprint
- When onboarding starts
- Then a discovery-first flow works
Worked example
A brand-new tenant with no Sprint tries to onboard. Does the Sprint-seeded flow work?
No — they use the cold-start discovery-first path instead of the Sprint-seeded start (GOV-110).
Acceptance criteria (authoritative — GOV-225)
Given no prior Sprint, when onboarding starts, then a discovery-first flow works.
Common pitfalls
- Assuming Sprint-seeded state and dead-ending cold-start users.
Knowledge check
- Scenario: A brand-new tenant with no Sprint tries to onboard. Does the Sprint-seeded flow work?
- Look for: No — they use the cold-start discovery-first path instead of the Sprint-seeded start (GOV-110).
Key concepts
- cold-start
- discovery-first
- no Sprint seed
For the AI Tutor
- Summary: Support onboarding for tenants with no prior Sprint.
- When to use: teaching or answering questions about "cold-start onboarding path".
- When NOT to use: the Sprint-seeded start (that is GOV-110).
- Key concepts: cold-start, discovery-first, no Sprint seed.
Completion criteria
Learner passes the scenario knowledge check and can point to the system state that satisfies GOV-225's acceptance criterion.
Related
- Module: LEARN-MOD-008 (Command Centre Enhancements)
- Provenance: LEARN-MAP-001 · Generation standard: LEARN-STD-002
- Next: (module complete)