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Informational Fresh jira_story: GOV-117

Lesson 8 of 11 — Assign accountable owners (RACI)

Governance Onboarding · Source: Jira Story GOV-117 (8 pts) · Authority: Informational (the Jira story is authoritative).

Purpose

Assign a single accountable owner per system and surface unowned systems and Segregation-of-Duties conflicts.

Why it matters

A single accountable owner per system is the backbone of governance and of Segregation of Duties.

Where this lives

Runs in the Customer AI Governance platform (components: onboarding). Saving assignments creates RACI + members; an unowned check warns and an SoD check flags owner/validator conflicts. Learn teaches this read-only.

Workflow

  1. Given ownership assignments
  2. When they are saved
  3. Then RACI and members are created; unowned systems warn; SoD conflicts are flagged

Worked example

One person is set as both the owner and the reviewer for the same system. What does the platform do?

It flags a Segregation-of-Duties conflict — the owner and the validator must be different people.

Acceptance criteria (authoritative — GOV-117)

Given ownership assignments, when they are saved, then RACI and members are created; unowned systems warn; SoD conflicts are flagged.

Common pitfalls

  • Leaving systems unowned, or making one person both owner and validator of the same system.

Knowledge check

  • Scenario: One person is set as both the owner and the reviewer for the same system. What does the platform do?
  • Look for: It flags a Segregation-of-Duties conflict — the owner and the validator must be different people.

Key concepts

  • single accountable owner
  • RACI
  • unowned warning
  • SoD flag

For the AI Tutor

  • Summary: Assign a single accountable owner per system and surface unowned systems and Segregation-of-Duties conflicts.
  • When to use: teaching or answering questions about "assign accountable owners (raci)" during governance onboarding.
  • When NOT to use: closing tasks with evidence (that is the Workspace, GOV-133).
  • Key concepts: single accountable owner, RACI, unowned warning, SoD flag.

Completion criteria

Learner passes the scenario knowledge check and can point to the system state that satisfies GOV-117's acceptance criterion.

  • Module: LEARN-MOD-001 (Governance Onboarding)
  • Provenance: LEARN-MAP-001 · Generation standard: LEARN-STD-002
  • Next: LEARN-LSN-009
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